In this interview, Melissa Tondi, senior QA strategist at Rainforest, and Jennifer Bonine discuss the foundation you need in order to have a positive introduction for new tools and technologies. Melissa explains why the team leader has to understand what motivates each individual and how to get them excited about their job. Melissa says team members also have to realize that if they are in any way involved in testing software, they are a technologist, so they have to embrace the tools and technology that will continuously improve and streamline repetitive tasks.